We are the generation living with the most advance technology, created so far on planet earth, and this one of the technologies is being used in form of social media such as internet and all social website like Facebook, Twitter, Google, Youtube etc, to make more & more money but how to win in that race and not to be left behind? It has become a new trend these days for Small businesses or self-employed individuals, to introduce their brand products on social media and sell it even just by working at home. A few practices can let you swim with the flow and a few mistakes can cause you to sink. A few simple steps can help you survive:
- Strong strategic plan: You must consider things like how much you can invest in to your business to build your social relationships and reputation online. What would You do in case of problems or crisis, do you have enough financial support, time and energy to invest.
- Interaction and social skills: Build relationships, not business, business will grow on its own when nurtured with honest, trustful relationships. You should have self-confidence to interact and deal with your clients, your social skills to your business are like the roots for the tree, stronger the roots, greater the product and more the benefits.
- Always Listen & Respond: You should always be aware of the demands and any issue your clients have with your product or the quality of your service and always deal politely with their concerns and make sure they are satisfied with your service, greater the service; higher & positive the reputation.
- Remove the gap: Deal your online business as you would do in person by giving more time, know you customers, their thoughts, their culture, their needs and design or improve your product according to demand and consumer interest.
Check out this video for more details and information on social media practices.